Quality Inn & Suites

Paid extra for an ocean view. Could not enjoy sitting on the balcony for the view because other visitors were smoking weed on a balcony below us. We ere there with our grand daughter and specifically picked this motel because of the great location to the beach, the kitchenette to use for her mac and cheese, among her other favorites. If you have kids, you know you have to pack food to supplement the kids menu choices at restaurants. We thought that when we put her to bed at night, we could enjoy setting on the balcony with some cold drinks. I complained to the desk clerks several times but nothing was done. This motel was full of families with kids. I don't think alot of parents and grand parents want the kids exposed to secondary smoke.. It wasn't just a few puffs but sustained smoking for several hours , one joont after another. In the morning, foget about enjoying a cup of coffee and taking your free breakfast.upstairs to eat on your balcony.. You .won't be able to sit out there.

Loved the location, close to the beach and lots to do ! Rooms were clean and comfortable. Pool was great and the bar staff was super friendly! We loved Tristan! (The bar isn’t affiliated with the hotel but is on hotel property). Overall had a great stay and the price was great. Only complaint is two of the staff at the desk were very unfriendly and didn’t honor early check in after we called to confirm it was going to be ready. But other than that all other staff was friendly. The breakfast was nice and convenient. Overall good trip, will def be staying again!

I’ve stayed at this hotel many, many times over the years. My family has loved it for so long that we booked 2 rooms for our vacation this year. I literally just got home. We will NEVER stay here again. The hotel has changed ownership and this new owner obviously doesn’t care about it. The front desk staff doesn’t even welcome you or notice that you’ve entered the lobby. We stayed a week and only 1 front desk staff person said hi when we got off the elevator. If you do need something they are very rude. If you go to get a cup of coffee they literally YELLED AT YOU that the breakfast area is closed, even though you are supposedly welcome to get coffee, hot tea, juice whenever you want. I’ve never been treated so badly by the front desk staff before. The cleaning staff are very friendly and will accommodate what you need if they’re permitted to. The room smelled awful and the bathroom was moldy. Looked like they just painted over the mold and the paint wore off. The tub didn’t hold water. The couch was gross. The balcony was filthy. It seemed the sheets and blankets were clean but the beds were terrible and definitely not queen size as advertised. The burners on the very OLD electric stove were terribly uneven The walls were dirty. We are going to go to Virginia Beach now, everything is so clean and staff are friendly there, or stay elsewhere in Ocean City, MD. One front desk staff member was asleep on the couch at 9pm, the other 2 were so busy playing on their phones they never noticed we were there. Were we feeling safe? Absolutely NOT!! Our vacation was ruined by this hotel!!!