Princess Royale Oceanfront Resort

This place is disgusting. I was excited because I booked a regular room and they upgraded me to a condo. What a terrible mistake. There were ants all over the kitchen and they were coming from a locked cabinet that we do not have access to in the kitchen. Apparently the staff does not have a key either. While I understand that ants are not entirely their fault, the way it was handled was poor. I called room service and it took them 2 1/2 hours to get someone up to look at it. What a waste of my time because by the next morning they were back. And there were hundreds of them. When I called the front desk she said “I tried to compensate you yesterday” by giving me $60 in room credits. Well the $60 in room credits doesn’t make up for the hundreds of dollars I had to spend eating out because we could use the kitchen. I have 3 kids including a baby, so going out to eat isn’t exactly convenient for every meal. I can’t imagine what it’s like when it’s the busy season here.

Attended a special event held at the Princess Royale. Clean rooms, with a sitting area separate from the bedrooms. Living room has a sleeper sofa in addition to two queen size beds. Kitchen had microwave, refrigerator, kitchenware for four and a table for two. Free WI-FI and cable TV. Staff very friendly. It was a catered event and the food was good. Parking is a little tight, but adequate. Not the best view from our room but a small balcony was attached. Indoor pool, hot tub and restaurant located inside resort. Unfortunately not the quietest but understandable as the resort is kid friendly.

Overall, we had a great experience. We decided to go to ocean city for 2 nights on Wednesday morning. We called and got an oceanfront room. By the time we got there Wednesday evening, it was dark. We got a “recently remodeled” room. It was nice, but seemed like it was remodeled a few years ago. Thursday morning, we had a beautiful view for the sunrise, but by noon, a canopy had been put up in the back for events and it completely blocked our view. We called the front desk to see how long it would be up, and it was going to be up through the weekend. The manager, Courtney, was very nice and accommodating and moved us up several floors to an upgraded room. We a had an amazing view for the rest of our stay! Would definitely recommend!