Papa John's Pizza

Ordered around 7pm and one and a half hours after the tracker said out for delivery the guy still wasn’t there. We called the store and they said looks like he’s running late. 15 minutes he showed up saying sorry but they are just swamped. Everything was cold. Not even warm. Just room temperature. Pictures are with and without flash to show how old they looked.

I ordered the stuffed crust and when I received it, it was obviously undercooked. The crust was gooey and paper thin and the onions were still raw. I called and was told that all of the pizza's are cooked at the same temperature and if I ordered it again it would look exactly the same and I should have requested it be well done. Now I am out $15 and dinner. Will never order from this location again.

This place is very unprofessional as well as disorganized. First of all the app is not working and it took me half an hour to get someone on the phone to find out where my order is and when it will get here. First it told me 120 minutes and we have been waiting for over 2 hours for our order. We received someone else’s order who CANCELED their order. It was for someone who was 17 streets up. It was ridiculous and needs to be better about time management.