Hyatt Place Ocean City / Oceanfront

Second time staying at this hotel and my last. At check in I discovered even though the hotel is listed as “oceanfront” my room would be at the adjacent building across a busy street, not ideal for a family with little ones getting to the beach. Did pay for an “upgrade” even though staff initially stated there were no other options. Unfortunately my “ocean view” room had a lovely view of the dumpster across the street and a loud kitchen exhaust.
-The outdoor pool was nice but surprisingly chilly but the indoor pool water was too murky and even my kids wouldn’t use it.
- The breakfast was a huge disappointment. The scrambled eggs were a mushy, tasteless mess. Kielbasa (odd choice for breakfast) was flavorless and looked to be a very cheap meat product. The fruit was sour and possibly spoiled. My kids wouldn’t eat the food and that’s saying a lot since breakfast is the only thing they consistently eat. Only thing they ate was the waffle and even that had a huge line.
- The WiFi was completely unusable. Too slow and wouldn’t stay connected for more than 2 mins.

Overall the high cost of the rooms is not in line with expectations. There are better options available for less. My most disappointing Ocean City stay and I’ve been coming for 20 years.

I stayed here with my family during the White Marlin Open without knowing it's going on. The first night, while sitting on the bed, my pants got wet and realized that the bed mattress was wet and it was actually URINE! The mananger came up to confirm it. Luckily with the hotel being full, he found a spare bed and changed the dirty bed. The manager was great. Thank you John!
The carpet in the room was super dirty. Walking bare footed in the room resulted in black feet. We had to wipe our feet before going to bed every night. They should provide slippers...ha!
The entrance area by the garage also has a strong scent of urine every time the elevator door opened. I believe it's because this hotel allows pets and uses this entrance to take their pets in and out.
Lastly and most likely the deal breaker for us next time, the indoor pool area was messy and also had URINE scent if you were near the restrooms. There were empty cups and trash on the ground. The men's and women's restrooms doors remains open so the scent from the bathroom comes out to the pool area. This scent was very unpleasant especially when we were inside the pool closest to the restrooms.
The breakfast included was good and nicely kept. It was nice having breakfast outside on the balcony looking at the ocean.
The parking space under the hotel was very limited, but there was an outdoor parking space across the street. It would be nice if there was an EV charger even if paid on property.
The hotel has 2 elevators, but it were in high demand during our stay.
If it wasn't for John and other employees, we would have given the hotel a 1 star.

Extremely misleading booking. They have bought the hotel across the street and are treating it as one hotel. This means city view is now a room over looking a 6 lane road instead of a quiet side street and getting to the beach means crossing traffic. I do not recommend this hotel if you have young children because of needing to cross the street to access the beach.

The extension hotel has one one elevator for staff and customers to use and it is extremely slow. Be prepared to walk the stairs to get to.and from your room. Almost all the amenities require walking across the street.

The rooms were clean, spacious, and well stocked but noisy.