Hilton Garden Inn Ocean City Oceanfront

Off season stay so it was quiet. Super clean & front desk George was friendly & accommodating. Gentleman filling in for the morning girl at the breakfast bar was super nice & food at Solstice was delish. I was nervous about previous reviews of smoke smell & mgmt issue but didn’t experience any of that.

We enjoy staying at the Hilton Garden Inn and have always appreciated the accommodations and service. However, the property is advertised as a non-smoking hotel, and unfortunately, that has not been our experience. On four separate occasions during our stay we had to report ashes and cigarette butts discarded in the trash by the elevator, which caused the entire lobby to smell strongly of smoke. In addition, when guests smoke on their balconies, it makes it difficult to keep our own door open without the smoke drifting in, and it is nearly impossible to tell who is responsible.

We truly value this hotel, but we hope management can take stronger steps to enforce its non-smoking policy so that all guests can enjoy a comfortable, smoke-free stay.

We came here for a cheer competition, and ended up finding my forever hotel whenever I come to oc. The rooms were great, the view was amazing, but what really made my stay epic, was the amazing woman at the front Desk named, Mira. From checking in, Mira provided and showed me and my team the BEST CUSTOMER SERVICE I HAVE EVER HAD, and being an Army veteran, I gratefully appreciated it. SHE is the reason I am coming back! Her hospitality is unmatched.