Commander Hotel & Suites

This review surprises me. Been coming here with my family for over 12 years. Love this hotel. Best view. Best rooms and service. We sampled others before but we love The Commander. As of 08/30/26, we have noticed the deterioration of the hotel and for whatever reasons, lack of to repair, maintain or up keep its apparance and condition. This review is a notice and is to be used please to address the issues and get this hotel back on track. We don't want to go anywhere else but the changes have to be made. And off course, the cost has not dropped but risen amongst the depreciation of the hotel.

The rooms and beds are sandy after cleaning.
The patio doors can't open or lock properly.
The blinds and not functioning properly.
The shower water pressure is very low.
The corridor carpet is filthy.
They canceled the simple complimentary coffee at reception. Gave vouchers instead.
The complimentary beach chairs are gone.
No one ever cleans the patio deck. Always Sandy.
Came to use the outdoor pool at 10am and was told it has to be treated and we cannot go in. Lost about 2 hours waiting and we got tired and went to the beach. Pool maintenance should be done after or before it's open. Not during paid guest time. Poor planning and execution. Falls on management again.

Water leaks on the lobby.
Broken AC in the lobby.

We love it here and hope these small items can be addressed.

We enjoyed staying here. Location right on the beach with each access to the boardwalk, restaurants, and the beach. The cafe under the hotel, Bai-Tee was fantastic! Open 7-3, delicious coffee and drinks, bakery items, and breakfast/brunch food was amazing. Commander guests get 2 complimentary drip coffees daily.

Some room positives: Lobby smelled nice, nice balcony, plenty of counter space, large sofa bed and 2 TVs.

Some room negatives: parking was tricky/tight. Luckily we got ok spots each day we were there and had to take the car out. Sand was hard to keep out of the room, and was easily tracked in especially from the balcony. The bathroom was small. Everything seemed to be damp the whole time, things never dried fully and even dry things felt damp after being in the room. There was mold/mildew on the ceiling. Beds were not very comfortable and felt small for queens. The AC unit was loud. A larger fridge with actual freezer space would have been great, because our ice packs did not re-freeze for the trip home. Asked for more hand towels and tissues but didn’t get them until someone knocked on the door at night asking if we needed anything. We did not use either indoor or outdoor pool, but the indoor pool was small and cloudy.

Overall, we would stay here again.

We had a pretty good experience. They gave us a free upgrade to an oceanview room, which was nice except for a creaky bed and a stain on the couch. The staff was friendly and helpful. The indoor pool is very small and only 3 1/2 feet deep, but it's better than nothing when it's raining. The outdoor pool is bigger and 5 feet deep at one end, but I could smell mildew in one of the drainage holes.