Commander Hotel & Suites

PLEASE, don't make the same mistake we did. If you are considering this hotel for your family vacation, let me summarize it in one word, DON'T. We booked our hotel through the hopper app, which advertised the room we were booking as a two queen standard room with balcony. Upon check-in we were first caught by surprise with an additional parking fee. But this was only the beginning of our disappointment. When given our room assignment we were shocked to discover that our room was in a separate property of theirs, and it was no more than a glorified walk in closet with two very small twin beds, ants and NO BATHROOM! When I contacted the front desk I was informed that our bathroom was located outside of my room across the hall. I quickly contacted the front desk and was basically told the best they could do was give me another room in the same building with no view, no queen beds as I had booked. The only advantage was that my bathroom would be located inside my room. I wish I would have seen the issues others had encountered booking through the Hopper app, as I would have avoided this ruined vacation. No one at the hotel or even from the Hopper app, were able to fix this awful experience. We spent one night and decided that was all we could take. Checked out three days early with no refund because the hotel was that bad.

We had a great stay! The room was spacious and the beds were comfortable. There is a great view of the beach. The only downfall was the microwave didn’t work and the manager didn’t seem to care. But huge shout out to Todd, he was amazing and made our stay better!

We loved everything about our stay. The staff were so welcoming and helpful. Our room was beautiful and loved being so close to the beach. We traveled on a Thursday so parking was easy with lots of spots available. They let us enjoy the pool the day of departure which was awesome. I think the price was fair and would definitely stay here again on our next trip.