Comfort Inn Gold Coast

This hotel is extremely shady. I booked a room for my friend who is an elderly woman. She is polite, tidy, currently homeless, and needed to get out of the rain for a couple of days because she has an injury. I paid for three nights at the hotel at full price. My friend called me crying when she checked out, saying that the hotel staff were extremely rude to her. They were clearly discriminating against her because of her situation, and after talking to her in a way that no one should ever speak to any other human being, they made several attempts to charge her debit card, which she gave them to cover incidentals. The charges- beginning at $250 and ending in $25, (all the cash she had to cover food until the end of the month) are listed on the photo below. This is shameful behavior. Complaints will be filed at every possible level until this place is punished. Being homeless is not a crime.

This place was Great. The Denny’s beside was great for breakfast. The room I stayed in was great! No Mice or bed bugs and the A/C worked! The other reviewed reported of it. The room was very clean, till I left! The front desk lady’s were very kind I don’t know why everyone said they were rude old lady’s. The two lady’s that were at the front desk when i left were so kind. This hotel is very close to the ocean qaurter mile walking distance. I would recommend staying here. The reviews might be bad but don’t believe them this place is great! And Also a great view of the Marsh!

The staff was friendly during our time there so my criticisms are directed towards management. The main problem was that the rooms did not look like the pictures. The pictures are very nice and clean and spotless but when you get there it’s very outdated, stains on carpets, weird odor in the air, and the AC needs a new filter.