Comfort Inn Gold Coast

It is what you would expect...
Microwave doesn't heat up as it should (1 minute to warm a half a cup of coffee). Outdated, terrible coffee maker with weird pouches. Fridge was not cleaned, freezer portion filled with frost so not usable. Outlets have janky plugs. Poorly kept fitness center with equipment that barely works. Wood on the door shabby. Mice running around freely... Friendly staff. Bed is comfortable. They do provide the typical hand soap, shampoo and conditioner if that matters.

This hotel is extremely shady. I booked a room for my friend who is an elderly woman. She is polite, tidy, currently homeless, and needed to get out of the rain for a couple of days because she has an injury. I paid for three nights at the hotel at full price. My friend called me crying when she checked out, saying that the hotel staff were extremely rude to her. They were clearly discriminating against her because of her situation, and after talking to her in a way that no one should ever speak to any other human being, they made several attempts to charge her debit card, which she gave them to cover incidentals. The charges- beginning at $250 and ending in $25, (all the cash she had to cover food until the end of the month) are listed on the photo below. This is shameful behavior. Complaints will be filed at every possible level until this place is punished. Being homeless is not a crime.

Cody at the front desk was amazing ! Great customer service, knowledgeable with a smile . Room was clean, the view was amazing , The older lady that did check out seemed miserable. I asked about ice water, she was less than pleased and directed me the gym.