Coastal Palms Beach Hotel

Rooms were clean and location was perfect. The staff was pleasant and friendly except for one lady- she was miserable and gave me a hard time about asking for a bag of ice. Had to give my name and room number and was told not to ask for anymore because it’s only one bag per day. I didn’t have this issue with any of the other front desk help. My other issues were that the water pressure in the shower was pretty low and there noise from outside. The doors are thin and you could see the light from the outside through the frame- causing any outside noise to sound like it was inside your room. From people talking to the traffic.

Jennifer was very pleasant and had a welcoming demenor. She greeted us as soon as we walked in and she made us feel like a valued guest. She was very efficient handling our check-in. Her knowledge of the hotel services and the amenities was very helpful during our stay. And she answered all our questions. She was very helpful in explaining the bus service to us going to the boardwalk and back and the hours of service it provided.

Room was nice. Stayed in a suite had a pull out couch bed and a tv in that room and 2 queen beds in the bedroom with a tv. The setup was nice and no noise from anyone else staying there. Shower didn't have the best pressure. No smoking or vaping in the hotel or on the balcony which confused me as why there was no smoking or vaping on the balcony but overall it was a cozy place to rest our heads.

The service at the desk was friendly and quick.

The location kind of sucked since it's on 120th st but at the same time we knew that when we booked it so 🤷‍♀️I mean even though it was farther away from most stuff in the city it was very close to the beach we also had a restaurant on the 1st floor of the hotel called the original crabcake factory which we did not end up eating at but there was a lot of business there so it must have been good.

So other than the location being far away from everything no major complaints about this place. I would highly recommend this hotel for anyone going with kids or family that want peace and quiet at night because there is little night life this far up which makes it an ideal spot for families.