Coastal Palms Beach Hotel

This was perfectly fine for our purposes -- which was attending Ocean's Calling. The location for the actual Boardwalk is a bit far, if you're relying on public transport. It's actually only 6 miles, but by beach bus is about 30+ minutes. It is actually only about 100 steps to the beach/ocean, so that was a wonderful perk! The rooms were clean and had what we needed. Nothing fancy at all. There was a parking lot view balcony that was nice for morning coffee. It felt motel like which is fine in a beach town -- but it's definitely just good enough. There really was no service. We didn't need anything while we were there - front desk was fine, but not outstanding. We took care of our own room and didn't really see many staff members during our four-night stay. The folks at the desk did tell us the hotel had been closed and only opened for the festival. Interesting. It was just what we needed -- no frills. Just a place to lay our heads. And it was in our price range for that particular weekend, when all lodging was priced three times the normal rates.

Stayed here from Friday- Sunday for bike week. The room was nice, smelled clean and stocked full of towels, toilet paper and the little hotel soaps and shampoos. Mini fridge worked great, as did the microwave. We had a nice view on the 5th floor. Everyone we encountered who worked there was friendly and helpful. The muffins and fruit were good for on the go. Only have 2 complaints, the shower head was very dated which isn't a deal breaker but could be updated and the sign once you leave the elevator said our room was to the right but it was to the left. The arrows are backwards. Other than that we really enjoyed our stay, we will be back next year!

This place is disgusting. I’ve never stayed at a filthier hotel in my life. There’s hair, dust and dirt all over the floors in every room. Dead bugs, filthy bathroom. This is not a suite. It’s the tiniest room possible. The room is humid and damp. There’s chips, dents, dings and straight up holes in the ceiling exposing bathroom pipes. I’m furious I paid for this place. I told the front desk and the front desk associate just smugly smiled and couldn’t care less. I’m contacting the direct manager and the board of health. Unacceptable conditions and ignorant rude staff. Disgraceful