Coastal Palms Beach Hotel

Rooms were clean and location was perfect. The staff was pleasant and friendly except for one lady- she was miserable and gave me a hard time about asking for a bag of ice. Had to give my name and room number and was told not to ask for anymore because it’s only one bag per day. I didn’t have this issue with any of the other front desk help. My other issues were that the water pressure in the shower was pretty low and there noise from outside. The doors are thin and you could see the light from the outside through the frame- causing any outside noise to sound like it was inside your room. From people talking to the traffic.

Don't ever stay here. They want to charge for everything. Wanted to check in early. They wanted$ 40 just to check in an hour early. They had so many empty rooms. I didn't understand why. I wanted to get an extended stay for an hour. They wanted $50. I never stayed at any hotel and never got an extended stay for free. I always get an hour. The water pressure in the bathroom sucked. Get here they wanted a resort fee. Did not say that online. I will never stay here again. I will recommend you do not either.

Jennifer was very pleasant and had a welcoming demenor. She greeted us as soon as we walked in and she made us feel like a valued guest. She was very efficient handling our check-in. Her knowledge of the hotel services and the amenities was very helpful during our stay. And she answered all our questions. She was very helpful in explaining the bus service to us going to the boardwalk and back and the hours of service it provided.