Coastal Palms Beach Hotel

I had a very disappointing experience with this hotel.

I made a reservation approximately 4 months in advance, but the hotel unilaterally informed me that they could not honor the booking. This was communicated only shortly before my stay.

In addition, I did not receive timely responses to my messages, which made the situation even more stressful.

Because of this, I lost the opportunity to book alternative accommodations at reasonable rates, especially during a busy period for my family trip.

This level of service is unacceptable. A confirmed reservation should be honored, or at the very least, the hotel should proactively provide a comparable or better alternative without inconvenience to the guest.

I would strongly advise others to be cautious when booking with this property.

Worst wi-fi in the hstory of wi-fi. Dont even think about staying here if you need to do some work from home/vacay. Its an absolute joke they cant upgrade/update their system.

They lady at the front desk Rubi was a magnificent lady, very sweet,helped us multiple times. I would recommend coming here at this location.