Coastal Palms Beach Hotel

Jennifer was very pleasant and had a welcoming demenor. She greeted us as soon as we walked in and she made us feel like a valued guest. She was very efficient handling our check-in. Her knowledge of the hotel services and the amenities was very helpful during our stay. And she answered all our questions. She was very helpful in explaining the bus service to us going to the boardwalk and back and the hours of service it provided.

Room was nice. Stayed in a suite had a pull out couch bed and a tv in that room and 2 queen beds in the bedroom with a tv. The setup was nice and no noise from anyone else staying there. Shower didn't have the best pressure. No smoking or vaping in the hotel or on the balcony which confused me as why there was no smoking or vaping on the balcony but overall it was a cozy place to rest our heads.

The service at the desk was friendly and quick.

The location kind of sucked since it's on 120th st but at the same time we knew that when we booked it so 🤷‍♀️I mean even though it was farther away from most stuff in the city it was very close to the beach we also had a restaurant on the 1st floor of the hotel called the original crabcake factory which we did not end up eating at but there was a lot of business there so it must have been good.

So other than the location being far away from everything no major complaints about this place. I would highly recommend this hotel for anyone going with kids or family that want peace and quiet at night because there is little night life this far up which makes it an ideal spot for families.

Rooms are ok for the price and location, good view. Room attendant is non existent, never came to change sheets or replace towels/toilet paper. We had to leave a full trash bag and used towels outside by the door, as I saw many other guests do. Had to run a cleaning person down to get clean towels and a roll of toilet paper.