Cayman Suites Hotel

We arrived after a long, stressful day of travel that included car trouble and a thunderstorm, and from the moment we walked through the door, the staff here could not have been more kind, welcoming, and helpful.

We travel with our Autistic son and his service dog, Jumba, and that can sometimes make hotel check-ins a little nerve-wracking. You never know who will follow the law. Instead, the staff immediately put us at ease. They were warm, accommodating, and genuinely happy to meet Jumba. Their kindness and professionalism made what could have been a very difficult evening so much easier.

The room itself was a wonderful surprise. It was clean, comfortable, and felt very secure. Everything was well-maintained, and we were able to settle in and relax as soon as we arrived.

What really sets this hotel apart, however, is the people. Anyone can provide a room, but not everyone can provide the level of hospitality we experienced here. After the day we had, a little kindness went a long way, and every staff member we interacted with treated us with patience, respect, and genuine care.

Thank you for making us feel welcome and for helping turn a stressful travel day into a positive experience. We are very grateful and would happily stay here again.

Not bad for a 2-star hotel, but still, don't expect too much. It's a super convenient 2-minute walk from the beachfront, and the front desk team is polite and courteous. They do provide two complimentary beach chairs, but NOTE: they DO NOT provide complimentary BEACH towels (just pool towels). The info on Google and Expedia is wrong—apparently, they used to provide beach towels but not anymore.

They have a pool and a gym, both open from 10 AM to 10 PM. As an early bird who prefers to get my workouts done in the morning, I really don't understand why this hotel's gym opens so late. It's like they just wanted to synchronize the gym hours with the pool hours. I'd highly suggest they open the gym earlier, like at 6 AM or 7 AM.

We stayed in a street-facing suite, which was very spacious. The Wi-Fi is okay, though a bit spotty here and there. They provide basic cookware and silverware, including a cutting board, cooking utensils, cups, plates, bowls, and mugs. They even give you a complimentary dish sponge, dish soap, and paper towels! Very convenient if you decide to bring your own groceries, cook, etc.

For things to do nearby within walking distance, we definitely suggest grabbing breakfast and coffee at Uber Bagels and hitting up Bourbon Street on the Beach for great seafood specials and live music. There is also a very nice park behind Bourbon Street on the Beach in the Bay side, if you want to go waking or running (especially since their gym doesn't open early!!). Plus, Island Mini Golf up on 129th Street is a great spot right down the road.

Very reasonable price and staff was very nice. Rooms were in good condition. Only issue we experienced was the elevator. My suggestion would be that they place a bench on every single floor which helps when you're waiting for the elevator. Other than that I would recommend this location to anyone.