Bonita Beach

I stayed in a double queen room with a view of both the bay and ocean. The room was very clean. There is a full refrigerator/freezer(also ridiculously clean) and some plates, bowls, and silverware. The water pressure was wonderful. I found the bed comfortable. I do travel with my own pillows and bring my own blanket. The furniture is dated and there are some small tears in the wallpaper. This location is perfect. I will definitely stay here again.

The rooms were cleaned, the staff was very helpful and friendly. We enjoyed our weekend stay. We traveled with our toddler and were very comfortable and would recommend to anyone traveling with children. Also the indoor pool was great since it was still a bit chilly when we stayed.

This hotel was the worst bill I've ever stayed at in the carousel group new grip strips or handles for the tub. Even though you're seeing them in sand and then you're coming in to take a shower. The maid was in our room at four p m cleaning it and didn't seem to be in a hurry to get out. There was rust around the vents. My other half fell in the tub due to there being no curve, strips and or handles. I've never dealt with the hotel group. That is this horrible with customer service. In my life, the staff that was there and checking me in was great. They didn't seem to take my complaint at checkout. Very seriously, the outside hose where you rinse off from the beach. No longer worked, either.
They only had one ice machine in the whole hotel that also worked And trying to call their under customer service number is just horrible. They make you feel like you're less than.