Plim Plaza Hotel

My husband and I had a great weekend at the Plim Plaza in our ocean view room. Latia at the front desk is a delight. She made sure that my husband’s request for a chair in the room was done. The room was clean and had everything that we needed. We loved being so close to all of the important restaurants and activities. The best part was watching the Classic Car parade from the comfortable front porch!

We checked in on August 25. We are staying until August 29. When we first walked into the hotel, the lobby looked fair. Walking through the hallways it is severely outdated. The carpet needs to be ripped up and it needs to be painted really bad. We got to our room. The doors are awful. They haven’t been replaced since the hotel’s been open, all you could smell was orange air freshener everywhere. There were no spare towels available because they had no hot water. My sister and I are wondering if they didn’t have any hot water how are the sheets washed? We definitely feel like our bed was not completely changed. There is no comforter you get two sheets and an itchy polyester blanket. That is definitely older than I We definitely feel like our bed was not completely changed. There is no comforter you get two sheets and a itchy polyester blanket. That is definitely older than I don’t know what. The room had two towels and two washcloths. We had to go ask for towels and washcloths. We were told we could get them later and we didn’t until we went and asked for them. The air conditioner would run and then shut off Completely until we turned it on again. We did not have any cable they claimed it was being worked on. We ended up getting it a day later later in the evening. The free coffee is absolutely horrible. I suggest you bring your own coffee pot or make sure you look for places where coffee is sold. The pool area is OK but I can tell you the pool was not clean the whole week we were there I saw a guy test the water one day, and I never seen any chemicals, put in the pool or freshwater added. It was quite the disappointment. The location is a good spot, but this hotel makes enough money. I am sure to have it remodeled you put a new floor in the bathroom, but you left all the old wallpaper peeling off the walls. For what people pays to stay here I think it could’ve been a lot better and more to offer such as a free breakfast and really fresh coffee. I am not sure if I would stay here again. Probably not!

Hotel is clean and sufficient. Latia at the front desk is a breath of fresh air. Always smiling, going above and beyond, and sets a high standard for customer service. She makes personal connections instead of just going through the motions. We all could learn from her on how to display even half of her energy and kindness. It made our stay much sweeter. This girl is going places.