Hotel Monte Carlo

I’m from Connecticut, drove 7 hours one way to just drive another 7 hours back because the sheets were dirty, stains all over, they gave me a different room right above the one i was originally in, and that was just terrible as well, I left. The hotel clerk didn’t bother to even try to accommodate me into a different room after all this, just said that they will clean it. The room should’ve already had been clean!!!! I called the hotel expressing my concerns and Chris the general manager was sympathetic at first but he started doing what managers do and start talking about the hotel clerk notes and I told him dude It was my birthday Monday and I wanted to come out here to get away from all the chaos and relax and you guys ruined it for me, he abruptly hung up in my face. Whoever owns this place needs to sell and give it to a Patel or habibi owner because right now they would do better than whoever is running this establishment

I loved this hotel and if I come to ocean city again I will absolutely stay here. The staff was incredible and cared a lot about guest experience. The rooms are modern and clean with gorgeous views. Everyone was treated kindly as far as i can tell. Crepe daddy the cafe inside the hotel has amazing food and coffees. A great hotel for anyone on a budget! You won’t feel you’ve missed out on a thing. The outdoor pool was closed though which was a bit disappointing.

The only thing this hotel has is location. To start parking is obscure and across the street with very tight spots. My wife's car was dinged in the lot not. The rooms looks way better in the pics than in reality. The drop ceiling was gross full of water damage, towels felt like sandpaper. Same as their blanket. The room was dirty. The hot tube looked like it wasn't cleaned in weeks. Hairs in it, food stains around the hot tub. Black mold above the tub. We ran into the housekeepers where we saw them putting their personal wayer bottles on the clean linens. To later see the same girl with the same wayer bottle on the dirty linens. The only reason we didn't ask for a different room was because they were at capacity and we weren't about to leave and attempt to find a room the day of. Front desk staff was good for the most part. Absolute would not stay there again. It's location was not worth it.