Comfort Inn Gold Coast

Each year our group visits for Super Bowl weekend. Meghan and the staff have never disappointed us. This year with the frigid cold weather, there were heating issues at Dennys restaurant which caused them to be closed. The bay side rooms could not keep up with the near 0 temps. All of this out of the control of the hotel and staff. I personally witnessed maintenance staff and contractors addressing the issue. Space heaters were purchased for the conference room to keep our party comfortable.I would highly recommend this as a place to stay. We will be returning!

Greeted with a hole in the ceiling that was leaving what looked like shavings on our toilet, they did patch it swiftly but still a pain to be greeted with that. Then the sprinkler head started leaking 2 nights into our stay. Staff was friendly and luckily maintenance was there both times we had an issue but was still not happy with how this was in our room, plus the hosing to the AC unit was just laying out in the floor and the TV was disabled not allowing us to plug in a cord to stream from the labtop, tried every trick we knew and nothing worked. Was forced to watch 2-99 channels however 16 of them were snowy, 3 were frozen on the same picture for the 4 nights we were there. Great location, friendly staff but poor room.

Cody at the front desk was amazing ! Great customer service, knowledgeable with a smile . Room was clean, the view was amazing , The older lady that did check out seemed miserable. I asked about ice water, she was less than pleased and directed me the gym.