Coconut Malorie Resort

This is a very mediocre hotel. The rooms are old and dilapidated. The sofa had holes in it and was dirty. The room needed a fresh coat of paint and a good thorough cleaning. The bedroom had dirty looking carpet that needed to be replaced with tile or vinyl plank so it could be cleaned properly. The refrigerator leaked. The personnel, especially the desk personnel (Erica and Brigette) were shining stars! They were accommodating and extremely nice. They need to work in a resort worthy of their skills!

Before I start, I am not blaming any of the staff especially the people who clean because they most likely get paid the worst out of everybody who works there, so I don’t blame them.
This place is advertising itself as fancy when it’s not. As soon as you walk in, it’s beautiful. But the rooms are not as near that. The rooms floors are dirty, there’s mold, leak issues and we saw a mouse. We were offered a new room and the new room was even more dirty, the furniture was disgusting and looked “used” if you know what I mean. All they offered was a cover for it.. if you think a guest is going to need a cover for the couch, wouldn’t you put it on before the guest arrives? I wouldn’t come back especially to a place that’s advertising itself as fancy when it’s not even near that.

Amazing views and pretty rooms but very outdated. Location was wonderful but There was mold on the ceiling and lamp shade. Could have been cleaner as well.warm not hot water and even though we had a jacuzzi tub we can only take a shower as there was no stopper. I would stay again but bring cleaning supplies!