Carousel Hotel

The amenities are great and our grandchildren loved the bounce house! We were disappointed in the accommodations, especially the substandard cleanliness of the rooms. Quality control on the housekeeping is not being performed. There was a permanent ring around the bathtub, growth on the ceiling tiles in the bathroom and scum around the sink faucets. The back of the draperies were filthy. I understand coming out of season is to expect some wear and tear on the rooms but you need to do better in the housekeeping department. We also had a friend visit the bathroom which was concerning. We saw it on the last day so it was too late to request another room. Please take more time to clean and detail the rooms, as well as to exterminate regularly. Also, the beds are lumpy and very uncomfortable, but the linens were especially comfortable. The outside bar servers could have been a bit more friendly but the inside staff was great! Food is a bit pricey but expected. More food/appetizer specials would be nice to offer. Overall, the kids enjoyed it and didn’t notice the details. They were there for the fun, which they had a lot of it. The fire pits were also a big hit!

We had a great time at the Carousel Oceanfront Hotel and Condos. The whole family had fun playing in the ocean and the indoor swimming pool. My husband enjoyed ice skating. My daughter and her children enjoyed the ice skating show. We all liked sitting on the balcony and listening to the ocean. It was a great place to watch the fireworks from every night. Our condo was very clean and we were even provided dish soap, paper towels, toilet paper and other things. We hope to return next year.

If you're seeking ultra deluxe, modern, spa-like, high-tech, luxurious accommodations with room service, this is NOT the place for you!

IF, however, a family-friendly, kid-friendly, super clean, safe, quiet location offering an indoor and outdoor pool, bar, dining, indoor ice-skating, daily kids activities, close to everything (supermarkets, shopping, restaurants galore, movie theater, etc..etc.. you name it!) comfortable beds, in-room refrig/microwave, a great staff ( special kudos to Isabella 😉 and security), on the beach with amazing oceanfront views, THIS is the place for you! We had a ball!

I was celebrating a b-day and Nigel at the outdoor bar was phenomenal entertainment; he rocked the music; had everybody up line dancing, singing and having a great time! Thank you for a truly memorable time! We'll be back.