Best Western Ocean City Hotel & Suites

People really do have the lowest of standards. I guess its my fault for booking at a best western and expecting anything better. I called the city on these guys due to unsafe room conditions. There was sharp metal sticking up from the floor. They refused to do anything besides move me to a lesser room or the same substandard suite type room. The beds were hard as a rock and the couch had a lot of stains on it. The GM was pleasant enough but unhelpful. I generally only deal with Hilton and Marriott because they have to answer to their corporate offices. The corporate office was unhelpful and seemed to be at the hotels mercy. we ended up leaving and losing the money for the second night and just going to a better hotel.

Beautiful rooms but, my bed was wet when I got in it for the night. The staff had to find me another room because the mattress was uncomfortable when turned over. The next room had a drainage problem in the tub, so my shampoo, conditioner and soap was around my legs until I got out of the shower. On the bright side, we were near the beach.
The rooms were spacious for people or a wheelchair.

Clean big room. no problems. Very friendly professional staff. The other guests were mindful and respectful. I loved the place. I would definitely stay here again.