Quality Inn Boardwalk

Great Location & Friendly Staff, But Avoid Room 123
We recently stayed at the Quality Inn Boardwalk in Ocean City, MD. The location is fantastic, right on the boardwalk, and the staff was very friendly and accommodating. We arrived and was set to stay at Quality Inn Oceanfront but we wanted Boardwalk, and they were able to get us into the only room they had left, which we appreciated.

However, there were some significant downsides. The room had a musty, wet smell, and while there was a dehumidifier, it didn’t really help much. The floors were filthy — walking around in socks turned them black almost instantly. The shower leaked constantly and never fully shut off, which was frustrating. Honestly, if I were Quality Inn, I wouldn’t rent out this room under any circumstances until these issues are addressed. We will stay at Quality Inn again but this time a real room.

So torn about this hotel. Love the location, love the vibes and the staff is very helpful and pleasant. But this building and its rooms that I am assuming are maybe the “lower tier/price range” with booking, TRULY MOST ABSOLUTELY need to be renovated immediately. Mold, water stained walls/ceiling, rusted out appliances and either bad or no air condition. I’m the guest that hates to complain but I felt I had to say something because I love staying here( when you get the right room). From check-in we had to call maintenance 3 times on the first hour. The toilet chain that flushes the toilet, was rusted out and broke on the first use. The stove top burners weren’t connected, simple fix but we weren’t sure how to fix. And so at that point we didn’t want to call anymore. Then came the non-working air conditioning unit. Wouldn’t know it wasn’t working until later in the evening, the room started to get hot and muggy. Saw that there was a dehumidifier which we didn’t understand why it was there at first butttt, realizes real quick. All the changing the thermos back and forth and nothing, no actual cool air coming from unit at all, however the room is now humid so we turn the dehumidifier on. Two hours later the temp in the room went from 75 to 84 and we couldn’t figure out why, then realized the dehumidifier is pushing out all heat in efforts to try and clear out the humidity. I had no energy to go back and complain again so I told myself, it won’t be that bad. We slept horrible the first night, went to the cvs and bought 2 fans the second night because in my mind there was nothing the hotel was gonna do to help the situation especially with no available rooms. We jut checked out today, I want to come back..I’ve been coming every year for the last 5 years, it adding this review to beat anyone up, I just know a little more can be done to these rooms you guys are renting out. People love coming here, just want to be comfortable.

People working there are friendly. Free washer and dryer is a plus . Pools are great . Locations is great. Clean hotel .We were in room 510 when we walked in we smelled mold and thought maybe it was just because it was closed up. But by day 3 we were all sick went to Walmart pharmacy helped us as best as they could . It’s seemed to be coming from the air conditioner. Smell was awful. Also the screen door was all black mold. Now on day five we have left and are headed home sick two young kids also. So I would of rated it a 5 but because of this issue do not stay there . People at the pool were having same issues as us.